![]() ![]() You can avoid the 39.99 refund processing fee by paying upfront using a credit/debit card. Ramsey SmartTax is an e-file alternative to TurboTaxwhich, let’s face it, is less interested in helping you along your entire financial journey and more focused on additional fees, add-ons and debt-based product partnerships (we’re still looking at you, credit cards). Too many good people, trusting TurboTax with their lives and lonely, have been scammed. bharkless84 When you use online TurboTax you pay a fee for the federal, a fee for the state, and if you choose 'refund proccessing' you pay for that too. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted. I for one intend to notify every bureau and customer service related organization and federal entity that reports crimes to the FBI until this gets looked at. If you choose the totally optional Refund Processing Service to have your TurboTax account fees paid from the federal tax refund instead of paying the TurboTax account fees upfront with a credit card, then there is a service charge for this option of 39.99. What TurboTax is allowing TPG to do makes them complicit in the theft, fraud and racketeering that is happening. I contracted with TurboTax and had an agreed upon fee. Many of us are single parents and depend on every penny of our refunds… I know you think you are doing your job, but look at the thousands of complaints on these community pages and tell me something shady isn’t happening….Ĭan you, in good faith stand behind a company (and it’s 3rd party) that is stealing money from innocent people. I have a letter directly from the IRS detailing my refund and confirm other amount of my refund. People are literally sitting for hours on hold waiting to talk to someone. I’ve called IRS, I’ve called TurboTax/Intuit and no one is able to get ahold of TPG…. It's a convenient way to pay for TurboTax if you don't have (or don't want to use) your credit or debit card. You cant search for refunds from amended returns, previous years tax returns, or one-time assistance payments. Revenue Online is the fastest, safest and most secure means to upload requested documents.I don’t need you to diagnose it. The Refund Processing Service is an option for paying your TurboTax fee by deducting it from your federal tax refund. TurboTax's response to Twitter complaints is that the 'Refund Processing Fee (39.99) is charged by Santa Barbara Tax Product Group, it is not a TurboTax charge.' 'This is an added. Some charge a minimal fee for the electronic. ![]() Prices are subject to change without notice. Some preparers do not charge for the service if they are allowed to prepare the return. ![]() Each year, we help more people file their taxes than all other online tax prep providers combined. A 39 Refund Processing Service fee applies to this payment method.
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